Reverse Mortgage Lender Ratings
| Lender | Trustpilot | BBB Rating | Best For | Key Strength |
|---|---|---|---|---|
| Longbridge Financial | 4.9/5 | A+ | Best overall | Lowest fees, transparent pricing |
| Mutual of Omaha Mortgage | 4.8/5 | A+ | Customer education | Education quality, service |
| Finance of America Reverse | 4.7/5 | A+ | Jumbo loans | HomeSafe product, high-value homes |
| AAG (American Advisors Group) | 4.6/5 | A+ | Volume/name recognition | Largest lender by volume |
| Liberty Reverse Mortgage | 4.5/5 | A | Simple process | Streamlined application |
High-pressure sales tactics — legitimate lenders respect your decision timeline. Guaranteed approval claims — all HECMs require counseling, appraisal, and underwriting. Advice to take a lump sum immediately — the line of credit often provides more long-term value. Discouraging HUD counseling — it's legally required and any lender who discourages it is a warning sign. Unclear or evasive fee disclosure — insist on full fee disclosure before proceeding.
Frequently Asked Questions
Check FHA approval status on HUD's lender search tool (hud.gov). Verify state licensing with your state's banking or financial services regulator. Check BBB rating and complaint history. Search NMLS Consumer Access for individual loan officer credentials. Read independent reviews on Trustpilot and Google (not just the lender's own website).
A reverse mortgage broker can shop multiple lenders on your behalf and may find better pricing than going direct to one lender. Brokers are paid by lenders (not you) but must disclose compensation. Ensure any broker provides quotes from multiple lenders — not just one — and compare their quotes against direct lenders you contact yourself.