📌 Key Takeaway: You open a card from a different issuer, ask it to pay off your old card, and then repay the new card at a low or 0% intro rate. The transfer plus a 3%–5% fee must fit within your limit, it usually takes 5–7 business days (sometimes several weeks), and you must keep paying the old card until it's done.
📋 In This Guide
  1. Step 1: Pick a card from a different issuer
  2. Step 2: Request the transfer before the deadline
  3. Step 3: Make sure it fits your limit
  4. Step 4: Wait for it to process
  5. Step 5: Keep paying the old card
  6. Step 6: Repay before the promo ends
  7. A quick example
  8. How the CARD Act handles your payments
  9. Frequently Asked Questions

Step 1: Pick a card from a different issuer

In most cases you can't transfer a balance between two cards from the same bank. Capital One goes further and also blocks transfers between Capital One and Discover accounts since the two merged in May 2025. Compare intro length, fee and deadline on our best balance transfer cards page, or use the how to choose guide.

Step 2: Request the transfer before the deadline

You'll need the old account's number and the amount to move. Intro terms generally require the transfer within a set window:

  • 60 days: U.S. Bank Shield, BankAmericard
  • 120 days: Wells Fargo Reflect and Active Cash
  • 4 months: Citi Diamond Preferred, Simplicity and Double Cash (for the 3% fee)

Step 3: Make sure it fits your limit

The transfer plus the fee has to fit within your available credit or your balance transfer limit, which can be lower than your overall credit limit. If you ask for more than fits, the issuer may approve only part of it. See why transfers get denied.

Step 4: Wait for it to process

Bankrate says most transfers take 5–7 business days, but some take 14 or even 21 days. Typical issuer timelines:

IssuerTypical time
American ExpressUp to 6 weeks (10-day wait for new cardholders)
Bank of AmericaUp to 2 weeks
Capital One3–15 business days (10-day wait for new accounts)
Chase7–21 days
Citi2–21 days
Wells FargoUp to 14 days

Step 5: Keep paying the old card

A transfer "does not count as a payment until the transfer has been fully processed." If a due date on the old card falls during processing, make at least the minimum payment. Once the old balance shows zero, you can stop. Keep the old account open if it has no annual fee; closing it can raise utilization. More in balance transfers and your credit score.

Step 6: Repay before the promo ends

Divide the new balance (including the fee) by the number of promo months to get your target payment. A $5,250 balance over 21 months is $250 a month. Our payoff plan has a table for different amounts.

A quick example

You owe $5,000 on Card A at a high rate. You're approved for Card B from a different bank with 0% for 21 months and a 5% fee, and you request the transfer within the deadline. Card B pays Card A $5,000 and adds a $250 fee, so you now owe $5,250 on Card B. While it processes, you make Card A's minimum payment. After about a week or two, Card A shows $0. You then pay $250 a month on Card B and finish just as the promo ends.

How the CARD Act handles your payments

Under Regulation Z, any amount you pay above the minimum must go first to the balance with the highest APR, then to lower-rate balances in descending order. If you have a 0% transferred balance and new purchases at the full rate on the same card, your extra payments hit the purchases first, which works in your favor.

But if the card has no 0% rate on purchases (Citi Double Cash, for example), new purchases accrue interest right away. The simplest rule: don't use the transfer card for spending.

Federal rules also require intro rates to last at least six months, and an issuer may end the promo rate if your minimum payment is more than 60 days late. Card agreements can be stricter, so set up autopay. Terms vary by card; check the issuer's site for current details.

Frequently Asked Questions

How long does a balance transfer take?

Most take 5–7 business days, but some issuers take up to 21 days, and American Express can take up to 6 weeks.

Can I transfer a balance to a card from the same bank?

Usually not. Most issuers block transfers between their own cards, and Capital One also blocks transfers between Capital One and Discover accounts.

Should I stop paying my old card after requesting a transfer?

No. Keep paying until the transfer is fully processed and the old balance shows zero, or you could be charged a late fee.

Where do my payments go on a card with both a transfer and purchases?

Anything above the minimum goes to the highest-APR balance first, which is usually new purchases at the regular rate.

Can I lose the 0% rate?

Yes. An issuer may end it if your minimum payment is more than 60 days late, and many card agreements are stricter. Autopay helps avoid that.

Sources:
What is a balance transfer — Forbes Advisor
How long do balance transfers take — Bankrate
How long does a balance transfer take — Citi
Balance transfers help — Capital One
Discover FAQs — Capital One
Regulation Z §1026.53, allocation of payments — CFPB
Regulation Z §1026.55, limits on increasing APRs — CFPB
Card terms, rates and fees change often and APRs are variable. Information was checked in October 2026; confirm current terms on the issuer's website before applying. MoneyVerge may be compensated by some card issuers; this does not affect our assessments.